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19.0 mig helpdesk mgmt#978

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stferraro wants to merge 608 commits intoOCA:19.0from
Jenrax-git:19.0-mig-helpdesk_mgmt
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19.0 mig helpdesk mgmt#978
stferraro wants to merge 608 commits intoOCA:19.0from
Jenrax-git:19.0-mig-helpdesk_mgmt

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ByteMeAsap and others added 30 commits April 21, 2026 10:12
Currently translated at 100.0% (247 of 247 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Currently translated at 100.0% (247 of 247 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/nl/
Similar to what already exists on web, an error will be displayed if a file
exceeding the limit is selected from the /new/ticket portal page.

TT48681
The steps to reproduce the problem:
1. Go to /new/ticket
2. Set the web to other lang than English
3. Upload a file with higher size than 128 Mb

The tex will not be translated

With this changes the module is marked as translatable on
frontend and it will be considered when searching for translations.
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
Currently translated at 100.0% (250 of 250 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Currently translated at 100.0% (250 of 250 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Currently translated at 100.0% (250 of 250 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
to allow ticket submission on portal
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/
Currently translated at 100.0% (252 of 252 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/pt_BR/
Currently translated at 100.0% (252 of 252 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Currently translated at 100.0% (252 of 252 strings)

Translation: helpdesk-16.0/helpdesk-16.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt/it/
Following the recommendations set forth in the following document by
Odoo:

https://www.odoo.com/documentation/16.0/developer/reference/backend/testing.html#special-tags

improves compatibility of this particular test with other addons.
… user

[IMP]helpdesk_mgmt: Use the default assigned user form team as ticket user

[IMP]helpdesk_mgmt: Use the default assigned user form team as ticket user
[FIX]helpdesk_mgmt: LINT

[FIX]helpdesk_mgmt: add better tests conditions
OCA-git-bot and others added 21 commits April 21, 2026 10:12
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate.

Translation: helpdesk-18.0/helpdesk-18.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt/
Currently translated at 100.0% (297 of 297 strings)

Translation: helpdesk-18.0/helpdesk-18.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt/it/
Currently translated at 97.3% (289 of 297 strings)

Translation: helpdesk-18.0/helpdesk-18.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt/tr/
When creating a new ticket from the portal, the “Submit ticket”
button remains active while the request is being processed.
This allows the user to click several times during the upload,
causing creating duplicated tickets.

To avoid this behavior,
the submit button is automatically disabled as soon as the request
is launched until the process is complete.
Currently translated at 80.1% (238 of 297 strings)

Translation: helpdesk-18.0/helpdesk-18.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt/fr/
Currently translated at 100.0% (297 of 297 strings)

Translation: helpdesk-18.0/helpdesk-18.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt/fr/
Currently translated at 79.1% (235 of 297 strings)

Translation: helpdesk-18.0/helpdesk-18.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt/sk/
Currently translated at 79.4% (236 of 297 strings)

Translation: helpdesk-18.0/helpdesk-18.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt/sk/
Currently translated at 100.0% (297 of 297 strings)

Translation: helpdesk-18.0/helpdesk-18.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt/sk/
Currently translated at 79.1% (235 of 297 strings)

Translation: helpdesk-18.0/helpdesk-18.0-helpdesk_mgmt
Translate-URL: https://translation.odoo-community.org/projects/helpdesk-18-0/helpdesk-18-0-helpdesk_mgmt/es/
- Migration to Odoo 19 API changes
- Pre-commit fixes and code cleanup
- Framework compatibility updates
@SiscoIngeos
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LGFM

@stferraro
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Author

Hi, @pedrobaeza, @victoralmau please review and merge!

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